Sunday, June 28, 2009

7 C of the Genting web page - Communication

The dimensions of communication used in the Genting website are broadcast and interactive.

Broadcast

The Genting website is provided FAQ which is frequently ask question to users. From FAQ, this is help the users are easier and convenience to answer their question. For instance, how to key in their id or password.

Interactive

The Genting website also involve interactive communication. This is allow users to send any question and the company will fully reply the user's request.For instance, the company will reply the feedback from the customers.

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