Monday, June 29, 2009

The design features of Geting website is GOOD

In my opinion, http://www.genting.com.my is a good website. From the features of the web page which are text, navigation, links and graphic and graphic design are attractive the users..

In the text category, the background of the Genting website does not interrupt with the text. This is because the background color is in light blue color and easy to select the text color. Besides that, the text is big enough for users to read but not too big.

Other than that, the navigation category is one of the good feature in Genting web page. The navigation buttons and bars are easy to use and understand. For instance, if the user need to check about the whether forecast in Genting Highland, they just need to move the mouse cursor to click on the navigation bar and the web page will automatically bring them to the web page. The navigation is also consistent throughout web site.

Furthermore, the links colors is coordinate with the page colors. Besides that, the graphic in Genting web page is attractive the users because the buttons are not big and dorky. The graphic has an alt label too. Every graphic link is match with the text link in this web page. For example, shows some animated graphic at the promotion column to attract the users.

Lastly, the general design of Genting web page is attractive with the graphic.For instance good use of graphic elements are photos, subheads. This is able to let the users know more about the decoration and environment of their renting room. The pages download is quickly in this web page too.However, there is also some bad feature in the general design of Genting web site. Frames in web page that make users need scroll sideways.

The REASON i would like to make a return visit to the Genting website

I will make a return to Genting Web page(www.genting.com.my) again. This is because, i can get the latest information about the ticket of the concert and the promotion in the Genting Highland. By using internet it is bring a lot of convenience to me. This is because, i can book the concert ticket through genting website and need not to queue in crowd. It helps me to save my time and money.

Furthermore, genting website allow me to booking the room through e-payment. When the period of school hoildays, i can book the room from hotel and paying by credit card.

Moreover, the website is allow me to know more about the promotion is promoting now.For instance, the saving value promotion. Therefore, i can know which promotions are save up more money.

Sunday, June 28, 2009

7 C of the Genting web page - Commerce

The dimensions used in commerce are one-click shopping ,registration and credit card approval.

One-click shopping

One-click shopping is convenient to customers because they can book the ticket through this web page.The users are able to choose the quantity of the ticket.


Registration

In this dimensions of commerce, the website is need user details information and allows the site to store the credit card information ,preference to book for reserve the room in first world hotel.

Credit Card Approval

In the Genting website have the ability to receive instant credit approval for credit card purchase. The genting members are able to pay through e-payment. The users can booking the room from Awana resort by paying with credit card and purchase the concert ticket through credit card.

7 C of the Genting web page - Connection

The dimension of connection used in Genting website are link to sites and homesite background.

Link to sites

By clicking the link, the website will take the user completely outside and into third-party site.For instance, by clicking the resort's links and the website will automatically open a new tab for the resort web page.


Homesite background

By clicking the link, the website will bring the user to third-party site but the homesite is noticeable in the background. For instance, by clicking the dining on the navigation bar and will bring the user to another new tab with the dining webpage which showing the logo of genting at the background.

7 C of the Genting web page - Communication

The dimensions of communication used in the Genting website are broadcast and interactive.

Broadcast

The Genting website is provided FAQ which is frequently ask question to users. From FAQ, this is help the users are easier and convenience to answer their question. For instance, how to key in their id or password.

Interactive

The Genting website also involve interactive communication. This is allow users to send any question and the company will fully reply the user's request.For instance, the company will reply the feedback from the customers.

7 C of the Genting web page - Customisation

The dimensions of customisation in Genting website are personalisation and tailoring.

Personalisation



In the personalisation which means that the users are able and allowed to change the information in his profile. For instance, the users are allowed to change the password or e-mail address. The users can edit the personal information at anytime and the Genting will send the latest information to the users.

Tailoring

Besides that, tailoring which is the customisation initiated and managed by the firm. For instance, the users is need not to return to the first page as choose the languages and the country after the first visit in Genting website.

Thursday, June 25, 2009

7 C of the Genting Web Page - Content

In this website is using 3 of the content which are offering mix, appeal mix and multimedia mix. The content is showing in the digital information.

Offering mix

From this graphic,it shows that Genting is using offering mix to show the details of the accomodation. This is able to let the customers know the services was provided by the hotel.








Appeal mix

Appeal mix
  • In Genting website, it also invlove appeal mix. For instance, the theme park department is promoting the all-in-one package. The users are getting the latest information about the promotion.





Multimedia mix
Multimedia mix. In this dimensions content is using the graphic to explain and let the customer know more about the room.By clicking the image, the users are able to know about the decoration of the room and the hotel's environment .

The content types used by Genting website are time-sensitive, reference and current content.
In time-sensitive content, the website will always show and update the latest promotion that provided by Genting. For instance, website will show the latest news that which singer will open the concert at Genting.

Reference content


In reference content is showing the Genting's group , corporate information, and business activities of Genting.

In current content, the genting website is helping the customers to save money. For instance, the promotion of all-in-one package.It is the tips to save up Rm23.